Return Policy Thank you for shopping from our website ❤ If you wish to return the products you have purchased, please take into account the following conditions: You can return the product within 7 days from the date of receipt. * The product must be unused and in the same original condition when received. If the product package has been opened, we apologize for not accepting returns, as most of our products are classified within the health and safety requirements. Personal care products cannot be resold after opening. * An invoice or proof of purchase must be presented. * Shipping fees are non-refundable. If the above conditions apply, you can visit the store to complete the return or exchange process, or contact us via WhatsApp through: [Enter WhatsApp number or link here] Shipping Policy We ship to all regions of the Sultanate of Oman, and shipping fees vary according to the area to which the delivery is made. Details of shipping fees within Oman are as follows: * 2,000 Omani Riyals (All areas of Oman except remote areas Duqm & Masirah etc.) 3,000 Omani Riyals Terms of Service Overview This website is operated by Care Lanna. Throughout the site, the terms “we,” “us,” and “our” refer to Care Lanna. Care Lanna offers this website, including all information, tools, and services available from this site to you, your user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and policies referenced herein and/or available by hyperlinks. These Terms of Service apply to all users of the Site, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content. Please read the Terms of Service carefully before accessing or using our Site. By using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site after any such changes constitutes acceptance. Changes Our store operates through the Woo platform, which provides us with the e-commerce platform that allows us to sell our products and services to you. Section 1 – E-commerce Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and you have given us your consent to allow me or my minor dependent to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You are prohibited from transmitting any viruses or other malicious code through the site. A breach or violation of any of the Terms will result in an immediate termination of your Services. Section 2 – General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment card information), may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. The content of this site is always confidential during transmission over networks. Payment card information is confidential. You agree not to reproduce, copy, sell, or exploit any part of the Service without our express written permission. Section 3 - Accuracy and Completeness of Information We are not responsible if the information made available on this site is inaccurate, incomplete, or not current. The content of this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources. The site may contain certain historical information. Such information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of the site at any time, but we are under no obligation to update any information. It is your responsibility to review changes. Section 4 - Modifications to the Service and Prices Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We will not be liable to you or to any third party for any modification, price change, or discontinuance of the Service. Section 5 - Products or Services Online. These products or services may be available exclusively in limited quantities and are subject to return or exchange only in accordance with our Return Policy. We have made every effort to display as accurately as possible the colors and images of the products. However, we cannot guarantee that your device's monitor will display any color accurately. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, region, or entity. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Note: Product images displayed on the Care Lanna website may differ from the actual product in color or shape due to monitor settings or lighting, but we guarantee that the product is the same in type, effectiveness, and quality. Section 6 - Billing and Account Information We reserve the right to refuse any purchase order. We may, at our discretion, evaluate